jets7 Privacy Policy

1 Introduction and Scope

jets7 ("we", "our", "platform") operates a safe and reliable online gaming service for users in Bangladesh. This Privacy Policy ("Policy") applies to the use of the jets7.cam website and its associated services.

By registering with jets7 or using our services, you agree to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using the platform.

This Policy should be read together with our Terms and Conditions and Responsible Gaming guidelines. Together, these documents form the complete legal framework governing the use of jets7.

2 Data Collection

We collect information about you through various methods. The types and sources of that information are described in detail below.

2.1 Information You Provide

Information you directly provide during registration, account management, or when contacting us:

• Full name and date of birth (for age verification)
• Email address
• Mobile number (for payment verification and security)
• Login credentials (username and encrypted password)
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Identity verification documents (copy of national ID card or passport, where applicable)
• Messages sent via support chat or email

2.2 Automatically Collected Information

The following information is collected automatically while you use the platform:

• IP address and device identifier information
• Browser type, version, and operating system
• Pages visited, session duration, and click patterns
• Referrer URL (where you came from before visiting our site)
• Game play history, bets, and transaction records
• Login times, location, and failed attempt details

2.3 Information Received from Third Parties

For fraud prevention, identity verification, or compliance purposes, we may sometimes receive verified information from trusted third parties. This information is used only for the necessary purpose and is always protected under this Policy.

3 Purpose of Data Use

jets7 uses your collected information only for specific, legitimate, and transparent purposes. We process your data for the following reasons:

• Account Management: Completing registration, verifying identity, and keeping your account secure.
• Service Delivery: Providing access to games, processing deposits and withdrawals, and awarding bonuses and rewards.
• Security and Fraud Prevention: Detecting suspicious activity, verifying multiple accounts, and maintaining the integrity of the platform.
• Customer Support: Resolving your issues and providing assistance via chat and email.
• Responsible Gaming: Monitoring your gaming patterns and taking precautionary steps when needed.
• Legal Obligations: Complying with applicable laws and regulations and responding to requests from authorities.
• Improvement and Analytics: Enhancing platform performance, resolving technical issues, and refining the user experience.
• Communications: Sending important updates, security alerts, or account-related notifications.

We will not use your information beyond the purposes listed above. If a new purpose arises, we will update this Policy and, where applicable, obtain your consent.

4 Data Storage and Security

jets7 follows the highest industry standards to protect your data. We apply the following security measures:

• SSL Encryption: All data transfers between your browser and our servers are encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored in plain form — only a strong cryptographic hash is kept.
• Access Controls: Only authorized personnel can access the data they need, and only through strict role-based controls.
• Regular Security Audits: Our systems undergo regular security audits and vulnerability assessments.
• Data Minimization: We collect and store only the information that is necessary.

4.1 Data Retention Period

Your information is retained for as long as your account remains active. After an account is closed, certain data may be kept for a defined period to meet legal obligations, resolve disputes, or investigate fraud. Once that period ends, data is securely deleted or anonymized.

5 Sharing Data with Third Parties

jets7 never sells or rents your personal information. However, data may be shared with trusted partners in a limited set of circumstances to operate the service:

• Payment Processors: Transaction details necessary to complete deposits and withdrawals are shared with bKash, Nagad, Rocket, and banking partners.
• Identity Verification Services: With approved verification providers to confirm age and identity.
• Technology Partners: Cloud hosting and technology service providers that operate the platform — all of whom work under strict confidentiality agreements.
• Legal Authorities: In response to legal orders, court directives, or valid requests from regulatory bodies.
• Fraud Prevention: With relevant agencies to prevent misuse, money laundering, or terrorism financing.

Outside of these cases, your personal information is not shared with any third party without your explicit consent.

6 Cookies and Tracking Technologies

The jets7 platform uses cookies and similar technologies to enhance your experience and help the platform run smoothly.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, security tokens, and core functionality — the platform cannot work properly without them.
• Functional Cookies: Used to remember your preferences, such as language settings.
• Analytics Cookies: Used to understand how the platform is used, helping us improve our service.

6.2 Cookie Controls

You can decline or delete non-essential cookies through your browser settings. Doing so may limit certain platform features. Essential cookies cannot be disabled, as they are part of the core service.

7 User Rights

As a jets7 user, you have the following rights over your own information:

• Right to Know: You can find out what information we hold about you.
• Right to Correction: You can request that any inaccurate information be corrected.
• Right to Deletion: In certain circumstances you can request that your data be deleted — however, legal obligations may mean this cannot be done in full.
• Right to Restrict Processing: In specific cases you can ask that processing of your data be limited.
• Right to Object: You can object to receiving marketing communications.
• Right to Data Portability: You can request your data in a structured format.

To exercise these rights, contact our support team. We generally respond within 30 days. Some requests may not be fully fulfilled for legal or regulatory reasons — in such cases we will explain why.

8 Privacy of Minors

jets7 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification is part of the registration process and is mandatory for all users.

If it comes to our attention that a minor has registered, we will immediately suspend that account and delete all associated data. If a parent or guardian suspects their child has registered on this platform, please notify our support team.

9 Payment Data Security

jets7 takes particular care in protecting payment information. The following payment methods are supported on our platform:

• bKash
• Nagad
• Rocket
• Bank Transfer

All transactions are processed through encrypted channels. We never store your full bank account number or payment PIN. Only the transaction reference number, amount, and date are kept in our system, which are necessary for account history and dispute resolution.

The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳500. All transaction details are stored in the history section of your account.

10 Policy Changes

jets7 may update this Privacy Policy from time to time. Changes may be made based on service improvements, technological changes, or legal requirements.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

Continuing to use the platform after a change is made will be considered your acceptance of the updated Policy. If you do not agree to the new Policy, you may request that your account be closed.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our support team handles all privacy-related requests with due care and makes every effort to respond as quickly as possible.

For more information, visit our Terms and Conditions, Responsible Gaming, and FAQ pages.