🛡 jets7 — Safe Gaming

Responsible gaming commitment,
every step of the way

jets7 believes entertainment should be enjoyable — never a burden. Follow our responsible gaming guidelines and enjoy within your limits.

Safe & Responsible
21+

For those aged 21 and above only

To create an account and take part in gaming activities on the jets7 platform, you must be at least 21 years old. Gaming is strictly prohibited for minors. We do not compromise on age verification — it is an integral part of our responsible gaming policy.

Please confirm your age

Our Responsible Gaming tools

jets7 provides several effective tools and features to help you stay in control of your gaming. Using these, you can enjoy entertainment in a safe and well-managed way.

Set Deposit Limits

Set daily, weekly or monthly deposit limits. Once a limit is set, it cannot be increased before the specified time, which keeps your budget under control. The minimum deposit amount is ৳300.

Time-Out Feature

If you feel you need a break, take a time-out for 24 hours to 30 days. During this period your account will be temporarily suspended and you will not be able to log in.

Self-Exclusion

Choose self-exclusion for a long-term break. Self-exclusion is available from 3 months to 5 years or permanently. During this period, access to your account through any channel will be blocked.

Review Betting History

View your gaming and betting history at any time. All information — how long you have played, how much you have deposited and withdrawn — is available transparently.

Reality Check Notifications

Set up pop-up notifications at set intervals to remind you how long you have been playing. This plays an effective role in time management.

24/7 Support

If you experience any problem with gaming, contact our support team immediately. Live chat and email support in Bengali is available 24 hours a day.

Recognise the signs of problem gambling

The first step to responsible gaming is knowing yourself. If the following signs appear in you, it is time to seek help.

Spending more money than your budget and continuing to play to try to recover what was lost.

Prioritising gaming over family, friends or work and neglecting important responsibilities.

Being unable to stop gaming — trying multiple times without success.

Lying to family or friends about how much you game or how much money you spend.

Turning to gaming or betting to relieve stress, depression or anxiety.

Depending on gaming income to cover essential expenses or debts.

Feeling restless, irritable or anxious when unable to game.

Gaming having a negative impact on sleep, eating habits or physical health.

If any of these signs apply to you, contact our support team today or use the self-exclusion tool. Remember — seeking help takes courage.

Healthy tips for responsible gaming

Following these simple habits will keep gaming a source of enjoyment at all times.

01

Set a budget

Decide before you start how much you are willing to spend at most. Never exceed this limit — whether you win or lose.

02

Set a time limit

Set a fixed amount of time for gaming each day. Stop when the time is up — give priority to family and personal responsibilities.

03

Keep an entertainment mindset

Do not think of gaming as a source of income. It is purely for entertainment — winning is not guaranteed, so be prepared to lose as well.

04

Take breaks

Do not play for long stretches at a time. Get up now and then, walk around, drink some water. Regular breaks will keep you healthy and refreshed.

05

Never borrow

Taking out a loan or asking others for money to fund gaming is very dangerous. Use only your own saved funds.

06

Check your state of mind

If you are feeling angry, depressed or under stress, stay away from gaming. Decisions made on impulse generally lead to losses.

07

Let someone close to you know

Tell a family member or trusted friend that you play online games. Their support will help you stay within your limits.

08

Use limit tools

Go to Account Settings on jets7 and activate deposit limits, time-out or reality check. These tools are built for you.

Deposit and withdrawal limits and rules

To ensure transparency and control, jets7 maintains the following specific financial limits.

Minimum Deposit

৳300

The same minimum deposit amount applies to every payment method (bKash, Nagad, Rocket, bank transfer).

Minimum Withdrawal

৳500

Withdrawal requests are generally processed within 10–45 minutes, using your preferred method.

Fast Processing

10–45 min

A fast withdrawal process ensures you have full control over your money — no waiting, control is in your hands.

Contact us when you need help

If you have a gaming problem, do not face it alone — our team is always by your side.

Live Chat Support

jets7's Bengali-language live chat support is available 24 hours a day, 7 days a week (BST). For any question or problem regarding responsible gaming, speak directly with a support representative. Open live chat now to get help with self-exclusion or setting limits.

Online now — average response time within a few minutes

Email Support

If you would like to explain your situation in writing, send us an email. Emails related to responsible gaming are processed with priority.

[email protected]

For self-exclusion or account closure requests, write "Responsible Gaming" in the subject line.

Frequently asked questions about responsible gaming

Log in to your account and go to the "Account Settings" or "Responsible Gaming" section. There you will find options to set daily, weekly and monthly deposit limits. Once a limit is set, it takes effect immediately. To increase a limit, a specified waiting period must pass, but reducing a limit can be done right away.

Self-exclusion is an important decision. It is not possible to reactivate your account before the chosen period (such as 3 months, 6 months or 1 year) has ended. In the case of permanent self-exclusion, reactivating the account is not possible. Once the exclusion period is over, you can reactivate your account by contacting our support team.

A time-out is a short-term break (24 hours to 30 days) — for taking a temporary rest. Self-exclusion is a long-term measure (3 months to permanent) — for when gaming has become a real problem. When a time-out ends, the account is reactivated automatically, but self-exclusion requires a manual request.

Age verification is mandatory when creating an account on jets7 — only those aged 21 or above may register. Identity documents may be requested in suspicious cases. If there are minors in your household, it is your responsibility to keep your device and account information secure.

Yes, you can contact us at any time or go to Account Settings to temporarily or permanently close your account. Such requests are processed very quickly. Any balance remaining in your account will be kept safe and arrangements will be made to return it.

You will find more detailed information on our FAQ page. For direct assistance, chat with us via live chat or email [email protected]. Our support team is available 24 hours a day to help in Bengali.

Enjoy safely — keep the fun
within limits

Always enjoy gaming on jets7 in a responsible and safe way. The best experience on our platform is waiting for you.

Visit jets7 Casino Play Slots Cricket Betting More questions — FAQ

jets7 is a safe and reliable platform. We follow SSL encryption and fair play principles. Gaming is for entertainment — it is never a path to income. For those aged 21 and above only. Play responsibly.